Cookie Policy

This Cookie Policy explains how Agents Velo uses cookies and similar technologies on agentsvelo.com, related applications, customer portals, subdomains, account pages, and other online services that link to this Policy.

For purposes of this Policy, "Agents Velo," "we," "us," and "our" refer to the operator of the Agents Velo services.

This Policy should be read together with our Privacy Policy and Terms of Service.

1. Cookies and Similar Technologies

Cookies are small files stored on your browser or device that help websites and applications remember information about your session, preferences, and activity.

We may also use similar technologies such as:

• local and session storage;
• authentication tokens;
• pixels;
• analytics events;
• device identifiers;
• captcha or abuse-prevention tokens; and
• log data.

We refer to these collectively as "cookies and similar technologies."

2. Where This Policy Applies

This Policy applies to Agents Velo online services, including:

• agentsvelo.com;
• customer portals and testing environments;
• account, sign-in, sign-up, and authentication pages;
• billing and checkout pages; and
• related Agents Velo subdomains or services that link to this Policy.

Third-party websites and services may use their own cookies and are governed by their own policies.

3. How We Use Cookies

Agents Velo may use cookies and similar technologies to:

• operate our website and customer applications;
• authenticate users and maintain secure sessions;
• support email/password and third-party sign-in flows;
• support phone-verification or security-verification flows;
• remember user preferences;
• support testing and customer portal functionality;
• process billing and checkout;
• prevent fraud, abuse, bots, and unauthorized access;
• diagnose errors and technical issues;
• measure general product and website usage; and
• improve performance and reliability.

Agents Velo does not currently use cookies for third-party behavioral advertising, ad retargeting, or advertising network tracking.

4. Essential Technologies

Some cookies and similar technologies are necessary to provide Agents Velo services.

These may be used to:

• keep users signed in;
• authenticate accounts;
• maintain secure sessions;
• support federated or third-party sign-in flows;
• support verification or abuse-prevention checks;
• protect against unauthorized access;
• preserve necessary application state;
• support billing and payments;
• prevent fraud and abuse; and
• operate core website and application functionality.

Blocking essential technologies through your browser may prevent portions of Agents Velo from functioning correctly.

5. Preferences and Analytics

We may use browser storage or similar technologies to remember non-sensitive preferences such as interface settings or other application choices.

We may also use analytics technologies to understand:

• which pages and features are used;
• general usage patterns;
• errors or failed interactions;
• website and application performance; and
• whether product changes improve the user experience.

Where required by applicable law, optional analytics or other non-essential technologies will be subject to appropriate consent or user controls.

Analytics are not currently used for advertising or ad retargeting.

6. Third-Party Services

Agents Velo uses third-party service providers to operate portions of its website and applications.

For example, payment, authentication, identity, infrastructure, analytics, messaging, and security providers may use cookies or similar technologies when providing their services.

Third-party services may have their own privacy and cookie practices. Their use of information is also governed by their applicable policies and agreements.

7. Your Choices

Depending on your location and the technologies being used, you may be able to control cookies and similar technologies through:

• cookie or consent controls provided by Agents Velo;
• your browser settings;
• browser privacy controls;
• clearing cookies or local storage; or
• declining optional technologies where that option is available.

Disabling essential technologies may prevent some Agents Velo features from functioning correctly.

8. Changes to This Policy

We may update this Cookie Policy as our services, technologies, or legal requirements change.

When appropriate, we may notify users by updating the effective date, posting the revised Policy, providing an in-product notice, or using another reasonable method.

9. Contact Us

If you have questions about this Cookie Policy or our privacy practices, contact:

Agents Velo

Email: [email protected]

Website: agentsvelo.com